1. Information We Collect

We collect personal information when you:

• Create an Account: Name, email address, phone number, and shipping details.
• Place an Order: Payment information (processed securely), billing address, and order details.
• Communicate with Us: Customer support inquiries, feedback, or other interactions.

We also collect non-personal information through cookies, such as:

• IP address
• Browser type and version
• Device information
• Website usage data

2. How We Use Your Data

Your personal data is used for the following purposes:

• Order Processing & Delivery: To fulfill your orders, confirm your purchase, and deliver products to your designated address.
• Customer Support: To provide assistance and address your queries or concerns.
• Marketing & Promotions: To send you information about new products, special promotions, and exclusive offers. You may opt out of marketing communications at any time.

3. Data Protection

The Sparkle Gems is committed to safeguarding your data. We employ industry-standard encryption and security protocols to protect your personal information from unauthorized access or disclosure.

• Confidentiality: We will never sell, trade, or release your personal information to any third party under any circumstances.
• Third-Party Services: We may share your data with third-party service providers for the purpose of fulfilling orders, such as shipping or payment processing, but they are strictly prohibited from using your information for any other purposes.

4. Cookies Policy

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences and provide a more personalized experience.

Types of Cookies We Use:

• Essential Cookies: These are required for the functioning of the website (e.g., maintaining your login session).
• Performance Cookies: Used to analyze how visitors use the site, helping us improve the user experience.
• Functional Cookies: Allow us to remember your preferences and provide customized content.
• Marketing Cookies: Help us show you relevant advertisements and promotions.

You can manage your cookie preferences through your browser settings. However, please note that blocking cookies may impact your ability to fully use certain features of the website.

5. Sharing Your Data

We value your privacy and will never share, sell, or lease your personal data to any third-party marketers. Your information is strictly used by The Sparkle Gems for the purposes outlined above, and will only be shared with service providers who assist in fulfilling orders or business operations.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correct: Update or correct any inaccuracies in your personal information.
• Delete: Request that we delete your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at privacy@thesparklegems.com.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page, and we will notify you via email if significant changes are made. By continuing to use our services, you agree to the updated policy.