Shipping Policy
At The Sparkle Gems, we offer worldwide shipping on all our products, ensuring that our customers across the globe can enjoy our gemstones and silver jewelry.
1. Shipping Costs
Shipping costs are calculated during the checkout process based on your delivery address. The cost will vary depending on:
- Your location (domestic vs. international)
- Shipping method (standard vs. expedited shipping)
- Order size/weight (larger or bulkier orders may incur higher shipping costs)
Rest assured, we strive to offer the most competitive shipping rates while ensuring safe and timely delivery.
2. Shipping Methods
We offer a variety of shipping methods for your convenience, including:
- Standard Shipping: Economical option with typical delivery times based on the destination.
- Expedited Shipping: Faster shipping for those who need their order sooner.
Shipping times may vary depending on your location, and we will provide an estimated delivery date once your order is processed.
3. Delivery Time
- Domestic Orders (Sri Lanka): Typically delivered within 3–5 business days.
- International Orders: Delivery times vary based on your location, but typically range from 7–14 business days.
Please note that customs processing or unexpected delays may affect delivery times for international shipments.
4. Tracking Your Order
Once your order has been shipped, you will receive a tracking number so you can monitor the progress of your delivery. You can track your package directly through the courier service's website.
5. Shipping Restrictions
Some countries may have specific import restrictions on gemstones and jewelry. If this applies to your order, you will be notified, and we will work with you to resolve any issues.
Have Questions About Shipping?
Our customer service team is here to help with any shipping inquiries you may have.
Contact us at shipping@thesparklegems.com or call us at +1 (123) 456-7890.
We're committed to ensuring your Sparkle Gems order arrives safely and on time.